Legal

Privacy Policy

Effective date: January 1, 2025

Overview

Jampa Cleaning ("we", "us", "our") respects your privacy. This policy describes what information we collect when you use our website or request our services, how we use it, and the choices you have. By using our website or services, you agree to the practices described below.

Information we collect

We collect information you voluntarily provide when you contact us or request a free assessment. This typically includes:

  • Your name and contact information (email, phone number)
  • Service address (street, city, ZIP code)
  • Property details you provide for your assessment (home or business type, size, number of rooms, pets, preferences)
  • Any messages, notes, or preferences you share with us

How we use your information

We use the information you provide solely to schedule, prepare, and deliver our cleaning services. This includes contacting you to confirm appointments, preparing accurate quotes, dispatching staff, following up after visits, and responding to your questions.

Sharing of information

We do not sell, rent, or trade your personal information to third parties. We may share limited information with service providers that help us operate our business (for example, scheduling tools or email delivery), and only as needed to perform their service. We may disclose information if required by law.

Data retention

We retain your information for as long as needed to provide our services and to meet legal, accounting, or reporting obligations.

Your choices

You may request a copy, correction, or deletion of your personal information at any time by emailing us. We may retain certain information when required by law or for legitimate business purposes.

Contact

For privacy questions or data requests, contact us at hello@jampacleaning.com.